Synergize Bulkprint Error: An unhandled exception has occured and the application needs to shut down

ERROR

Synergize Bulk Print Monitor errors when opened with the following message:

An unhandled exception has occurred and the application needs to be shut down. Could not connect to net.tcp://localhost:9020/microdea/bulkprint/messaging. The connection attempt lasted for a time span of 00:00:xx. TCP error code 10061: No connection could be name because the target machine actively refused it 127.0.0.1:9020

 

ERROR DETAILS

This error occurs when the bulkprint monitor is launched when the bulkprint service is stopped or not running. The monitor tries to communicate with the service in which it does not respond.

 

RESOLUTION

Make sure that bulkprint is started by following the steps below:

  1. From Windows explorer window follow this path “Control Panel\All Control Panel Items\Administrative Tools” and Select “Services
  2. Find Synergize Bulk Print and right-click and select START
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