Adding annotations generates a server error message: An unhandled exception was trapped


Not being able to add text to a document within Synergize Web Explorer.


Synergize 12.3 sp6


The issue may be related to permissions, or wrong SQL parameters set on the database.


- When making database changes please perform a backup.

1. Check the “Default ACL” permissions on the repository node; make sure the user has enough privileges to modify documents.

2. In SQL; make sure the "Default Value or Binding" value is set to 0, on the repository VisualAnnContent system table.

 - user have to log off and back in.

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