Scanning documents in Synergize Viewer generates an error: TwainScannerManager must be passed a valid TwainScanner.

SYMPTOMS

Not being able to scan documents using Synergize Viewer.

CAUSE

The Page Scenario Twain Source was not selected.

RESOLUTION

1. Open Synergize Viewer

2. Edit the Page Scenarios that you are using by clicking the edit icon 

3. Select the proper Twain Source from the drop-down menu, and click OK

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