Unable to get the list of repositories error when application try to establish connection with Synergize server – Microdea Inc.

Introduction:

Synergize applications that uses Registered application from server throws similar error's as shown below.

Error Message:

The content type text/html of the response message message does not march the content type of the binding (text/xml; charset=utf-8). If using a custom encoder, be sure that the IsContentTypeSuported method is implemented properly. The first ### bytes of the response were:

'<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">

------

</HTML>

Possible cause:

DNS could not resolve the server name while application is trying to establishing connection with Synergize server

Fix:

-Flush DNS using 'ipconfig /flushdns' command from Command Prompt on end user machine.

Additional steps(optional):

-On the client machine, clear the internet cache and make sure the server name is resolving properly.

-Close and relaunch the application, then test.

-Add a server name and IP entry in hosts file using this article: https://support.microdea.com/hc/en-us/articles/203835624-User-can-access-Synergize-Web-Explorer-by-IP-address-and-not-URL

If you have any further questions, please email your questions to support@microdea.com or call support at 905 881 6071 x 290

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